Orders are shipped out once a week on Mondays. Orders received after 12:00PM Pacific Standard Time on Monday will be held for the following week.
Due to the personal nature of our products, we cannot accept returns. If for whatever reason you experience a problem or are unsatisfied with our product, please contact us with a message and we will be happy to resolve the issue to the best of our ability.
You can cancel your order as long as it has not been fulfilled. Please contact us within 24 hours or order placement through the Contact Us page. Cancellations are not guaranteed after that time frame.